Root Cause Analysis Methods & Tips
You fell and hurt your arm. X-rays reveal that it’s broken, and you’re in a lot of pain. What would you think if the doctor gave you pain medication and sent you home, without doing [...]
Takeaways from Learning 2017
I recently got back from the Learning 2017 conference. Like last year, I want to share some of what I learned and experienced. The sessions and events I attended were quite different this time, so [...]
eLearning Trivia
Let’s try something a bit different today, for a change of pace. I usually write a blog post, you skim or read it, maybe share it, and we move on. How about something a bit [...]
Learning and Performance Ecosystems
Apparently, Learning and Development (L&D) doesn’t require air to survive. I say this because it’s frequently handled in a vacuum, away from everything it’s supposed to be connected to. It’s often brought in at the [...]
Be a Learner, Try Something New
You’re busy. You have deadlines to meet, errands to run, and occasionally some “down time” where you try to squeeze in something fun or relaxing. If it’s your job to create training then you do [...]
Behind the Scenes of eLearning Troubleshooting
It’s a pain when something breaks right when you need it. If you’re lucky, whatever it is will start working again when you try to show the problem to someone else. (You know, just so [...]
Know-it-Alls Need to Empty Their Cups
Trying to have a conversation with someone who “already knows everything” is like talking to a wall. Nothing you have to say matters because they’ll automatically tune you out. To them, the “conversation” is either [...]
The Learning Development Feedback Funnel
Disclaimer: This post is not about the “feedback funnel” that’s used in sales or customer relationship management. If you’re looking for that I’m afraid you’ve come to the wrong place. But you’re welcome to stay [...]
eLearning Really Does Work, Find Out Why
Even though eLearning is not a new concept, those who favor ILT are not convinced that online training is effective at producing the desired outcomes. For others who see the convenience and cost effectiveness of [...]
Always Be Consistent Most of the Time
Would you notice if the sun didn’t come up tomorrow? Of course you would, because the sun comes up every day. You’re used to it. If it didn’t come up that would be breaking the [...]