Root Cause Analysis Methods & Tips
You fell and hurt your arm. X-rays reveal that it’s broken, and you’re in a lot of pain. What would you think if the doctor gave you pain medication and sent you home, without doing [...]
Using Analogies as Explanations
Back in my high school Spanish class I struggled to learn a new verb form. It didn’t fit into the neat little list of “I,” “you,” “he,” “she,” “we,” and “they.” I had no clue [...]
Behind the Scenes of eLearning Troubleshooting
It’s a pain when something breaks right when you need it. If you’re lucky, whatever it is will start working again when you try to show the problem to someone else. (You know, just so [...]
Know-it-Alls Need to Empty Their Cups
Trying to have a conversation with someone who “already knows everything” is like talking to a wall. Nothing you have to say matters because they’ll automatically tune you out. To them, the “conversation” is either [...]
Custom Content vs Off the Shelf
In a prior post, we asked, “what comes first, the LMS or the content? Today we ask, “which is better, off the shelf vs custom content?” Determining the best option for your organization is not [...]
eLearning Really Does Work, Find Out Why
Even though eLearning is not a new concept, those who favor ILT are not convinced that online training is effective at producing the desired outcomes. For others who see the convenience and cost effectiveness of [...]
Always Be Consistent Most of the Time
Would you notice if the sun didn’t come up tomorrow? Of course you would, because the sun comes up every day. You’re used to it. If it didn’t come up that would be breaking the [...]
Are You Going to the ATD International Conference and Expo?
Are You Going to the ATD International Conference and Expo? If you are headed to the ATD International Conference and Expo May 21-24th in Atlanta, GA, don't forget to stop by our booth 1043. Let [...]
Should Marketing Review eLearning Courses?
Recently, an instructional designer friend of mine asked me, “Should Marketing review eLearning courses and approve them before they are released?” I responded with a, “Yes, but…” There are legitimate reasons Marketing needs to see [...]
Learning Journeys: Destination Success
I don’t want to sound like a traitor to my industry, but learning and development, training, learning management, whatever you want to call it, is so complicated! Seriously, everyday a new platform comes out that [...]