Course Description

Some people just do not like one another, and sometimes there is not a good reason why. The issue is that at work this makes things difficult to get stuff done when a personality clash stands in the way. This course starts by demonstrating the wrong way to approach the situation, such as bad-mouthing the other person. Then the video demonstrates how to bring up the issue in a healthy way, more likely to encourage positive communication. Use the communication strategies presented in this course to deal with a personality clash and maintain a working relationship. This course is part of the What To Say When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem.