Course Description

This online video training teaches viewers about conflict in the workplace. This video explains about different types of conflict and different ways to resolve conflicts. It is important to understand conflicts not properly resolved can cause enduring problems in the workplace. Different conflict situations require different solutions. This training teaches employees how to limit conflict escalation and create a positive result. The course covers types of conflict, conflict resolution, confrontation and consequences. Unresolved conflicts can create additional conflicts and potential confrontations. Use this training to educate employees on properly resolving industrial workplace conflicts.