Course Description

Talking and communicating clearly are not the same. In order to clearly communicate there must be no room left for misunderstanding. This video-based training course was created to explain the basic elements of communication to ensure our messages are being sent and received as intended. This video training helps to identify communication shortfalls and offers solutions. The course covers failed communication and successful communication, while focusing on the five primary communications elements of speaker, language, environment, listener and feedback. Employees who communicate clearly are more efficient and spend less time creating and fixing errors resulting from communication gaps. The extra time can be spent on productive tasks.